Howdy! My name is Walter and I'm a small businessman who lives in Sydney, Australia. I own a number of small retail places which sell a range of fruit and vegetables. Last year, I had a few problems caused by inaccurate scales. When my staff weighed a customer's purchases, the reading was incorrect. As you can probably imagine, this caused a lot of upset and distress. As soon as I became aware of the problem, I contacted a scale calibration service. The contractor who visited my shops was really great and my scales now work perfectly. Since then, I've learnt a lot about how to maintain scales.
3 Tips for the Optimal Functioning of a New Point-of-Sale (POS) Touch Screen
Investing in a new point-of-sale touch screen system to replace the old manual system that graces your checkout station is the best possible thing you can do for your store. POS systems are easy to use, take up less space and give you access to the system remotely, and the devices generate instant reports among other benefits. However, just like any other system, POS touch screens are not immune to lags and glitches, especially if they are not handled correctly. While teaching your staff on proper maintenance of a POS touch screen system helps in ensuring proper functioning, it is not enough. You need extra measures to protect your new investment and also get the most out of it. Read on to find out more about POS touch screen systems.
Match Touch Screen Type to Environment
POS touch screens can either be resistive or capacitive. The latter can be operated on with any object -- pen, gloved finger, etc. -- and still work effectively. A capacitive screen, on the other hand, only comes alive when touched with bare fingers. Therefore, the type of display you choose determines the store's efficiency levels. For instance, in highly humid environments, your cashier will in most cases have sweaty palms and finger. Since a capacitive screen does not recognise a wet finger, constant drying of the hands will lead to inefficiency. In such environments, a resistive touch screen is appropriate. A capacitive touch screen \is best for a rugged and busy environment due to its protective shielding.
Protect the POS Screen
POS touch screens are highly sensitive to give them quick response capabilities. However, there is only so much that a POS touch screen can handle, especially in a rugged, messy and fast-paced retail environment. For instance, if a store has a lot of customers, the cashier will be forced to work fast. It increases the likelihood of hitting the screen too hard, consequently leading to cracked and bleeding touch screens. Therefore, it is essential to invest in a touch screen protective barrier immediately after you install a POS system. It will help to prevent possible damage to the touch screen and improve the cashiers' performance since they won't have to worry about damaging the device.
Regular Restarts
When a finger contacts the touch screen, the processors detect the touch and calculate the point of contact with precision. The action results in a fast and accurate response. That said, if your POS touch screen system is on throughout the day, the chances are that it will overheat, thereby slowing down the high-speed processors. Notably, the processors need to operate under optimal temperatures for the POS touch screen to maintain a fast response. Restarting the system every so often during the day allows the processors to cool down and guarantee a quicker checkout experience.